Calldacity AI Agent | Setting Up Post-Call Actions | Webhook

AI Agent Webhook

Calldacity AI Agent | Setting Up Post-Call Actions | Webhook 

Info
Give your AI-Agent the ability to send call data to a webhook after each call. This post-call action lets you connect with tools like Zoho Flow or Zapier, making it easy to build low-code automations that trigger follow-ups, update records, or integrate with your existing systems.
Warning
The Calldacity Portal will not provide the Webhook URL or Auth Headers. These must be configured and obtained from your integration platform.

📋 Setup Steps

  1. Login to your Calldacity Portal

  2. Go to the AI Agent tab

  3. Select the Pencil icon on the AI Agent

  4. From the left-hand menu, select Actions under Advanced
  5. Select Enable on Webhook - Post Call Action

  6. Configure the Webhook as shown in the example below

    • Related Articles

    • AI Agent Email

      Calldacity AI Agent | Setting Up Post-Call Actions | Email Give your AI-Agent the ability to send a call summary directly to email. After each call, a detailed recap can be delivered to your inbox, making it easy to review conversations, share ...

    • Setup AI Agent

      Welcome to your AI Agent setup journey! This guide will walk you through creating a virtual agent that represents your business professionally and handles calls intelligently. Configure Your AI Agent 1. Begin by logging into your account portal, ...

    • Calldacity AI Features Integration Guide

      Calldacity AI Features Integration Guide Overview Calldacity provides AI-powered features that integrate seamlessly with your NetSapiens portal. This guide walks you through the setup process for enabling: AI Agent – Intelligent voice receptionist AI ...

    • AI Agent | In Call Action | How to Setup and Enable a Zoho MCP Server

      AI Agent | In Call Action | How to Setup and Enable a Zoho MCP Server In this guide we will go over a step-by-step guide with setting up a MCP Server via Zoho. MCP Server's can allow for your AI Agent to utilize tools from your favorite zoho ...

    • Generic Calendar Configuration

      Calldacity AI Agent | Generic Calendar Configuration Give your AI-Agent the ability to easily share a single booking link with Generic Calendar. This integration makes it simple for customers to schedule appointments with you directly, providing a ...