Calldacity AI Agent | Generic Calendar Configuration

Generic Calendar Configuration

Calldacity AI Agent | Generic Calendar Configuration

Info
Give your AI-Agent the ability to easily share a single booking link with Generic Calendar. This integration makes it simple for customers to schedule appointments with you directly, providing a quick and convenient experience

📋 Setup Steps

  1. Login to your Calldacity Portal

  2. Select the AI Agent tab

  3. Navigate to your AI Agent and select the pencil icon

  4. From the left-hand menu, select Actions under Advanced
  5. Select Enable on Generic Calendar
  6. Read the Setup Instructions

⚙️ Configuring Generic Calendar In Call Action

📱 SMS Template Configuration

  • Modify the SMS template as needed
  • Recommended: Keep templates under 160 characters for SMS best practices
  • Use {booking_link} to dynamically insert the booking link into SMS messages

📅 Adding Calendars

Capacity: You can add up to 20 calendars with the generic calendar integration

📋 Requirements

  • Booking Link: The URL for your calendar booking page
  • Keywords: Specific terms the AI agent uses to identify which booking link to send
    • Example: "AI Agent Sales, UCaaS"

💡 Pro Tip

Use a URL shortener for your calendar booking links to ensure SMS messages stay under 160 characters for optimal delivery.

Example:
  1. bitly.com
  2. tinyURL.com

    • Related Articles

    • Comfort Messages

      Some tools take a moment to respond. A Knowledge Base search, a Calendly availability check, or an MCP call out to an external service can each add a second or two to the conversation. Without a cue, the caller hears silence and wonders if the line ...

    • Building Conversation Flows

      A flow is the conversation blueprint for your AI Agent. It defines the stages of a phone call, what the agent does at each stage, which tools it can use, and when the conversation moves forward. Think of it like a flowchart: each box is a stage the ...

    • Calldacity AI Features Integration Guide

      Calldacity AI Features Integration Guide Overview Calldacity provides AI-powered features that integrate seamlessly with your NetSapiens portal. This guide walks you through the setup process for enabling: AI Agent – Intelligent voice receptionist AI ...

    • Call Summaries

      Every AI Agent call generates a full transcript and a short AI-written summary. The summary is the piece most teams actually read — a two-to-four-sentence recap of why the caller called, what was discussed, and how it ended. This article explains ...

    • AI Agent Email

      Calldacity AI Agent | Setting Up Post-Call Actions | Email Give your AI-Agent the ability to send a call summary directly to email. After each call, a detailed recap can be delivered to your inbox, making it easy to review conversations, share ...